Ford Wifi Is Broken

SYNC 3 can't connect to 802.11r wireless networks

Will Glynn
Re: CAS-9606059-T9J7D6 Appointment CRM:00337000000037
Mon, 05 Dec 2016 14:21:16 -0600

This is not satisfactory.

I understand that it’s convenient to blame the customer’s equipment, but I have two different access points from two different vendors both showing that this vehicle is in violation of the IEEE 802.11 standard. Both access points can document their communications with my vehicle, and both show the vehicle sending an association request frame which the 802.11 standard says the access point must reject. Please explain how you conclude that this is a problem with my equipment and not a problem with the vehicle.

–Will Glynn